We know that to decide to buy a mattress you need to try it first to find out if it is the right mattress for you. But we believe that trying it in a store for five minutes (or less) is not going to solve your doubts. The best thing is that you try it at home, comfortably and for real, sleeping whole nights so you can check that you feel great, or discover that it is not for you. At KAMABOO we make it very easy for you to convince yourself that it is the ideal:
1. You buy it
2. It comes to your house.
3. You install it in a few minutes.
4. Try it for 100 nights...
...And here two things can happen:
If you are one of those with the last option, we explain how you should do to return it easily.
1.- VERY IMPORTANT. KEEP THE MATTRESS PROTECTIVE PLASTIC AND THE INVOICE, ESSENTIAL TO MAKE THE RETURN.
2.- Contact us at firstname.lastname@example.org and tell us that you want to return your KAMABOO mattress. You don't need to give us explanations. If you don't like it, nothing happens. We will give you instructions for free collection at your home.
3.- Put the mattress in the protective plastic cover it came in. No box is needed, the mattress is returned stretched as you have it. But the mattress has to go inside the protective plastic to be able to pick it up.
4.- We pick up the mattress at your home and it arrives at the factory. We verify that the return is not due to reasons of deterioration due to improper use of the mattress and we proceed to activate the return of your money.
5.- You receive your money in a few days and that's it. That easy.